Business Courses


2 Days of Exceptional Customer Service

  • 2 Day Business Ethics in Practice
2 Day Business Etiquette and Cultural Diversity
1 Day Guidelines to Writing Professional Emails
2 Days of Effective Stress Management
2 Days of Conducting Meaningful and Powerful Meetings
2 Days of the Sales Masterclass
2 Days of Effective Skills for Resolving Customer Complaints
2 Day Strategies for Dealing with Conflict in the Workplace
2 Days Rapid Problem-Solving and Decision-Making Skills
2 Days Practical Powerful Presentation Skills
2 Days Better Business Writing – Skills, Principles and Techniques
2 Days Practical Business and Technical Report Writing
2-3 Days Call Center Program


2 Days of Submitting Winning Tenders
2 Day A Guide to Project Management Principles and Practices 2 Days Skills for Project Managers
2 Days MS Excel Dashboards and Executive Reports
2 Days Understanding the full Implications of the Consumer Protection Act
2 Days Professional Purchasing and Procurement Skills
2 Days Supply Chain Management
2 Days of Practical Corporate Governance for the Public Sector 1-2 Days Corporate Governance for Directors and Senior Managers
2 Days Public Sector Project Management
2 Days Basic Project Management
3 Days Advanced Project Management

Management Courses


2 Day A Complete Guide to Budgeting for Managers
2–3 Day Introduction to Finance for Non-Financial Managers
2 Day Financial Reporting
2 Day Risk Management
2 Day Client Skills for the Auditing Team
2 Day Time Management for Debt Collection
 2 Day Team Leadership and Credit Control Skills
2-3 Days Practical Finance, Accounts and Budgets for Non-Financial Managers
3 Days Understanding the Public Finance Management Act and Treasury Regulation Program

Human Resources & ETD Courses

Secretarial Courses


2 Days of Practical Labor Law for South African Managers
2 Days of Preparing to Defend a Claim at the CCMA
2 Day Planning a Successful Employee Induction Programme
2 Days of Handling Grievances Effectively
2 Days of Everyday Performance Management That Works
2 Days Implementing Active Talent Management Strategies 2 Days Strategic Human Resources Management
2 Days of Effective Recruitment and Selection
3 Days Train the Trainer, Assessor or Moderator Course
3 Days Interviewing and Recruiting the Right People for Your Company
3-5 Day Coaching and Mentoring


2 Day Telephone Etiquette and Frontline Reception Skills
2 Day A Secretary’s Guide to Meetings and Minute Taking
2 Days of Using Emotional Intelligence as a Secretary / PA
2 Days of Incorporating social media into Your Marketing Strategy
2 Day Social Media Networking Fraud & Sabotage
1-2 Days Assertiveness Skills for Secretaries
2 Days the Secrets of Success for Secretaries and Pas
2 Days Business Writing for Secretaries
2 Days the Highly Effective Executive Secretary
2 Days the Professional Office Manager: Responsibilities, Skills, and Techniques
2 Days Basic Finance, Accounts and Budgets for Secretaries and Pas